Quadient Enhances Customer Experience (CX)

September 27, 2017
  

Quadient, a global leader in digital communications, shipping and mail solutions, announced the birth of Quadient® in a recent press release, combining the capabilities of three companies within the Quadient division Enterprise Digital Solutions—GMC Software 1 , Human Inference and Satori Software—into one consolidated portfolio of solutions designed to improve the customer experience across mobile, digital social channels and print.

Quadient is the only company to bring data quality capabilities and communications together in a comprehensive portfolio with flexible implementation options, including on-premise, hybrid and cloud solutions for a variety of users and business requirements. Working with Quadient, organizations will have the power to leverage and validate large amounts of customer data to deliver every personalized communication quickly across the customer journey. The result is the ability to drive business growth in a market shaped by customer sophistication, rapidly changing technology and complex regulations.

Customer Experience is the new battleground for business and understanding customers and the current state of their experience throughout the customer journey is critical to an organization’s success,” Henri Dura, CEO of Quadient

Quadient supports thousands of clients and partners worldwide in the financial services, insurance and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.

 

Click here to learn more about Quadient.

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